Operators provide 24 hours a day, 365 days a year support services including midnights and holidays
CLOMO MDM Remote Operation Service. (24/365)
Only because smart devices can be freely and easily carry about, problems, such as device loss or theft can happen during midnight and holidays. With this service, there is no problem even if an emergency happens when the IT administrator is absent. If a device user directly contact an operator, he/she, on the behalf of the user, will take emergency measures including device lock and initialization.
Implementation of this service will reduce further the risks of information leakage and reduce hours on duty of IT administrators.